Services

Could you use more time?

business-model-benefits

Time is the most precious commodity for most small business owners – we can never get enough of it. So we have put together a free  3 part video course to help you make the most of it. Sure there are plenty of people out there offering to help with time management, but what if a subtle change in the way you run your business could have a much bigger impact?

The thing is, most of us are so busy working in our businesses that we rarely take the time to step back and ask the obvious questions.

Our mission is to help people like you ask and answer those questions and think differently about things like:

·      What do we do for our customer?  Could a subtle change to the way we communicate bring us a lot more of the right customers?

·      How do we reach them? Could a different way of marketing double the return on our spend?

·      Who should we be targeting?  Counter-intuitively for many businesses, sacking 20% of your customers could actually double profits.


Based on real case studies we have put together a short 3 part video course to answer these questions and get you thinking.

* Find out how a subtle change of words helped engage new customers

* and how not using a web site helped increase web sales

* and discover why sacking most of their customers dramatically increased profits

Because we know time is precious each video in our 3 part video course lasts less than a minute and it should take less than 10 minutes to complete the thought provoking questions.  We will send you even more thought provoking answers.

Go on you owe it to yourself to take some time out to think a bit laterally.  Click below to get started


GrowthAccelerator_brochure.pdf

Growth Accelerator

Print

GrowthAccelerator is a coaching and training service led by some of the country’s most successful growth specialists where you’ll find new connections, new routes to investment and the new ideas and strategy you’ll need for your business to achieve its full potential.

GrowthAccelerator coaches help you overcome the barriers that are holding your business back and work alongside you to identify the critical steps you need to take to achieve your next phase of growth- rapidly and sustainably.

GrowthAccelerator provides a framework to help you:

  • Deliver a successful growth strategy
  • Unlock your capacity for innovation
  • Harness the power of your people

And as part of the GrowthAccelerator high-growth community, you’ll meet and network with other liked-minded businesses and growth experts who have already experienced or are experiencing the successes you’ve achieved and the challenges you are facing. Over 94% of participants would recommend Growth Accelerator for the outcomes it delivers and the quality of the coaches, each of whom is vetted before being allowed to operate.  Match funding grants makes accessing growth specialists affordable for the SME.  Agileering specialises in helping you grow by making the best use of your resources and capabilities.  We will help you fine tune your business model to play to your strengths and proactively lead the market.  We also offer service design mentoring and support with Partnering for Innovation as part of the Growth through Innovation offering.  To be eligible for the £3,500 package you need to be a limited company regisetered in England with fewer than 250 employees and a turnover less than £40M.

You’ll also have exclusive access of up to £2,000 match funding for senior managers to hone their leadership and management skills, getting your team in the best possible shape to drive your business forward.  Our Institute of Leadership and Management qualified Executive coach delivers one to one or one to group L&M sessions to help you empower your staff, set up a culture for high growth and put in place best practice for innovation.  You can find out more about the L&M training we offer here 

Find out more about how GrowthAccelerator works and how much it costs by downloading the brochure or request a call back here.

The manufacturing advisory service provides business advice to manufacturing companies.  Agileering provides strategy services to help manufacturing companies design and take to market new and better products and evaluate whether to make or buy in their main products.  Even if you outsource the actual production, you may still be eligible for up to £3000 in grants if you are a limited company registered in England with fewer than 250 employees and turnover less than £40M.

If you would like a no obligation confidential discussion with an advisor, then please call 01183290179 or request an appointment / call back using this form

Thinking of Starting a Business?

Startbusinhalfday

Don't spend money or waste time on the mechanics of starting a business until you know that your venture will work.  Forget the business plan forget the cashflow forcasts - real entrepreneurs don't bother with any of these until they have paying customers.


In this highly participative ½ day course at the new Start-up Hub in Reading's Green Park we will show you how to make sure your business idea is a cracker.  


We will cover:

  1. What sorts of things do customers really buy?
  2. Which ventures best suit you (yes you as an individual)
  3. How to pitch the proposition perfectly
  4. How to test and refine it until customers bite your hand off for it
  5. How to tune your marketing for maximum impact.

Your Tutor

Mark-SUW

Mark has huge admiration for anyone starting a new business. He has done it twice.  Firstly when he took his family to New Zealand and finding no job he started up on his own.  Here he is wrapping up a Startup Bootcamp in Dunedin NZ that he organised in 2013 - 8 businesses were launched that weekend.  Back in the UK he started Agileering Ltd and now provides business growth coaching and leadership training to a growing client base in Berkshire, Hampshire and Oxfordshire.  He is also chairman of a charity that coaches entrepreneurs in Africa and is Thames Valley  Mentor of the Year. 

 Recent Testimonials

We really enjoyed meeting Mark; his insights into the business after such a brief meeting were pretty impressive! Growth Client March 2015

Mark has a great talent for cutting through complexity - getting straight to "cause and effect". He sees the bigger picture clearly but also is exceptionally good at all those fiddly details you miss when you're too close to your own business. A short meeting with him helped give me clarity about a matter that had been challenging me for a while. Coaching Client October 2014



An innovative approach to Change Enablement

An innovative approach to Change Enablement

Most change programmes fail.[1]   But what is worse is that over the last 25 years they have failed for the same reasons over and over again

·      Front line staff do not understand why or how to do things differently

·     Managers struggle to set and communicate the right vision and culture

·     Programmes focus on change mechanics, but fail to change behaviour

Yet perhaps counter-intuitively, the few great companies with a sustainable growth trajectory do not do change programs at all. HBR[2] shows us that these companies:

·       have stable cultures,

·       that continuously innovate

For these high performing organisations change is not a program, but a way of life. Increasingly this is what our clients are asking for – they don’t want a change program done to them, they want the capability to be agile for themselves.  So we are offering exactly that.   Based on a study of over 50 successful change programs ranging from technology introduction and Lean based efficiency projects, through out-sourcing to major restructuring programs, our consultants know and can share what really works.

Introducing Integrated Capability Enablement

Our approach is integrated and multifaceted - really focusing on enabling and empowering senior leadership through to frontline staff.  The program takes the Senior Leadership’s need, helps them structure it into an actionable future vision and communicate it.  It then enables the frontline staff to analyze the best option to deliver the vision and then implement it embedding the necessary skills through practice along the way. The key benefits of this approach are:

·       Our integrated approach bridges the divides that so often exist between leadership and frontline staff and between technical and operations people overcoming much of the resistance that often hinders change

·       Our flexible multi-disciplinary team provides specialist skills tailored to your every need and because our people have been in your shoes they know what works from practical experience not just a method.

·       Rather than doing change to you, our ILM[3] Quality Assured programs are carefully conceived to enable your staff right from top to bottom to conceive plan and deliver your vision under our guidance and coaching.  Because your team owns the journey, they buy into it and can do it again.

[1] Source:  McKinsey & Company 2008, HBR April 95

[2] Source:  HBR Jan 2012 How Growth outliers do it

[3] Programs endorsed by Institute of Leadership and Management:  Senior Leadership enablement, Delivering continuous quality improvement and Embedding Innovation (Think like an Entrepreneur)

Delivering Innovative Products and Services

In organisations where technology plays a key role in the delivery of the product or service there is often a wide chasm between the technology professionals and those with the best view of the way it will actually be used.  This arises in part because technology has its own language and practices to a far greater extent than most other disciplines and in part because developing a deep insight into what the users actually want is particularly difficult - they often do not know themselves.  In stable markets with significant barriers to entry, the conventional product marketing approach has been to build new products based on market insights and put the majority of the effort into perfecting the sales and marketing of finished products.  Web2.0 coupled with growing global capability, deregulation and a significantly better understanding of the entrepreneurial process have substantially lowered entry barriers in public and private sector markets reducing product life cycles and raising the performance bar.

Our Delivering Innovative Products and Services program enqips frontline staff responsible for developing new products and services using Lean Startup Methodologies.  In particular we will cover:

The rationale behind Lean Startup and how to make it work in your organisation

Practicing the six step Infinity Marketing Model

Applying Customer Discovery techniques to gain real insights into customer / user need

Applying Customer Development techniques to laser-focus sales and marketing resources

Embedding innovation accounting for better customer relationships and targeted products

Note that this program should be run in conjunction with the Change Leaders Program to ensure that the team are properly empowered by the Change Leaders to deliver the change.

Delivering Continuous Quality Improvement

It is often the people at the front line of product or service delivery that have the best insights about where quality improvements can be made.  In their respective teams, customer facing people experience at first hand the joy and frustration of the users of the service, while those working in production or back-office roles live and breathe the various service delivery processes working their way through or round the various queues and bottlenecks.  Because in many organisations front line staff are committed to delivering the best service they can, various shortcuts and workarounds creep into working routines and are rarely properly documented.  But staff at this level rarely have the skills or power to properly design and implement better processes.  When new technology or restructuring cause change, change managers have to choose between those with the skills and those with the insight leading to a blueprint that ends up being unworkable.

Our Continuous Quality Improvement program is designed to enable frontline staff to analyse and deliver change.  It brings together LEAN process skills with change projects skills and in particular includes:

Using Lean techniques and methods to discover and analyse service problems

developing techniques to design and propose improvement projects

practicing the skills and tools  to deliver a change program

implementing feedback and review processes to learn from and build on project outcomes

Note that this program should be run in conjunction with the Change Leaders Program to ensure that the team are properly empowered by the Change Leaders to deliver the change.



Change Leaders Program

Let us face it, most people want to do the best they can. Capable managers can be excellent at operations and in a steady state this is fine, but in a fast-paced / agile environment, the day job is unpredictable.  People react to uncertainty in one of two ways.  Either they refer every new situation up the chain or they try to make a decision for themselves.  Although admirable, the latter approach only works if there is a sensible management framework for decision-making; otherwise the result is well-intentioned anarchy.  Lots of creativity but no progress.

Even a “steady state” is rarely that steady, but in operations environments, as managers monitor performance and implement improvements, they can become so focused on the task in hand that they miss the bigger picture entirely.  Suddenly there is a need to do things differently - competitive threats, a new product launch, restructuring, a significant new customer, technology upgrade etc. Everything that was tuned to perfection is up in the air.  This is highly dislocating and causes a lot of stress.  The worst possible case is that people become so attached to legacy ways of working that a disruptive competitor takes away their market.

Our Change Leaders program is designed for 2 main audiences:

Staff being promoted from a doing role to one of strategic leadership;

Owner-managers whose growth needs require them to step back and take a more strategic view

The outcome is to enable owners and senior managers to lead agile and empowered teams to high performance in an unpredictable world. 


The program is tailored for each client, but typically will include:

Establishing and communicating an actionable vision 

Understanding and overcoming cultural barriers

Creating and leading agile and empowered multi-disciplinary teams

Establishing Governance


The program draws heavily on evidence based practice and academic research into the traits of successful innovators and leaders in change programs and successful practices of leading in uncertain environments.


Could you use more time?

Time is the most precious commodity for most small business owners – we can never get enough of it. So we have put together a free  3 part video course to help you make the most of it. Sure there are plenty of people out there offering to help with time management, but what if a subtle change in the way you run your business could have a much bigger impact?

The thing is, most of us are so busy working in our businesses that we rarely take the time to step back and ask the obvious questions.

business-model-benefits

Our mission is to help people like you ask and answer those questions and think differently about things like:

·      What do we do for our customer?  Could a subtle change to the way we communicate bring us a lot more of the right customers?

·      How do we reach them? Could a different way of marketing double the return on our spend?

·      Who should we be targeting?  Counter-intuitively for many businesses, sacking 20% of your customers could actually double profits.


Based on real case studies we have put together a short 3 part video course to answer these questions and get you thinking.

* Find out how a subtle change of words helped engage new customers

* and how not using a web site helped increase web sales

* and discover why sacking most of their customers dramatically increased profits

Because we know time is precious each video in our 3 part video course lasts less than a minute and it should take less than 10 minutes to complete the thought provoking questions.  We will send you even more thought provoking answers.

Go on you owe it to yourself to take some time out to think a bit laterally.  Click below to get started


GrowthAccelerator_brochure.pdf

Growth Accelerator

Print

GrowthAccelerator is a coaching and training service led by some of the country’s most successful growth specialists where you’ll find new connections, new routes to investment and the new ideas and strategy you’ll need for your business to achieve its full potential.

GrowthAccelerator coaches help you overcome the barriers that are holding your business back and work alongside you to identify the critical steps you need to take to achieve your next phase of growth- rapidly and sustainably.

GrowthAccelerator provides a framework to help you:

  • Deliver a successful growth strategy
  • Unlock your capacity for innovation
  • Harness the power of your people

And as part of the GrowthAccelerator high-growth community, you’ll meet and network with other liked-minded businesses and growth experts who have already experienced or are experiencing the successes you’ve achieved and the challenges you are facing. Over 94% of participants would recommend Growth Accelerator for the outcomes it delivers and the quality of the coaches, each of whom is vetted before being allowed to operate.  Match funding grants makes accessing growth specialists affordable for the SME.  Agileering specialises in helping you grow by making the best use of your resources and capabilities.  We will help you fine tune your business model to play to your strengths and proactively lead the market.  We also offer service design mentoring and support with Partnering for Innovation as part of the Growth through Innovation offering.  To be eligible for the £3,500 package you need to be a limited company regisetered in England with fewer than 250 employees and a turnover less than £40M.

You’ll also have exclusive access of up to £2,000 match funding for senior managers to hone their leadership and management skills, getting your team in the best possible shape to drive your business forward.  Our Institute of Leadership and Management qualified Executive coach delivers one to one or one to group L&M sessions to help you empower your staff, set up a culture for high growth and put in place best practice for innovation.  You can find out more about the L&M training we offer here 

Find out more about how GrowthAccelerator works and how much it costs by downloading the brochure or request a call back here.

The manufacturing advisory service provides business advice to manufacturing companies.  Agileering provides strategy services to help manufacturing companies design and take to market new and better products and evaluate whether to make or buy in their main products.  Even if you outsource the actual production, you may still be eligible for up to £3000 in grants if you are a limited company registered in England with fewer than 250 employees and turnover less than £40M.

If you would like a no obligation confidential discussion with an advisor, then please call 01183290179 or request an appointment / call back using this form

Thinking of Starting a Business?

Startbusinhalfday

Don't spend money or waste time on the mechanics of starting a business until you know that your venture will work.  Forget the business plan forget the cashflow forcasts - real entrepreneurs don't bother with any of these until they have paying customers.


In this highly participative ½ day course at the new Start-up Hub in Reading's Green Park we will show you how to make sure your business idea is a cracker.  


We will cover:

  1. What sorts of things do customers really buy?
  2. Which ventures best suit you (yes you as an individual)
  3. How to pitch the proposition perfectly
  4. How to test and refine it until customers bite your hand off for it
  5. How to tune your marketing for maximum impact.

Your Tutor

Mark-SUW

Mark has huge admiration for anyone starting a new business. He has done it twice.  Firstly when he took his family to New Zealand and finding no job he started up on his own.  Here he is wrapping up a Startup Bootcamp in Dunedin NZ that he organised in 2013 - 8 businesses were launched that weekend.  Back in the UK he started Agileering Ltd and now provides business growth coaching and leadership training to a growing client base in Berkshire, Hampshire and Oxfordshire.  He is also chairman of a charity that coaches entrepreneurs in Africa and is Thames Valley  Mentor of the Year. 

 Recent Testimonials

We really enjoyed meeting Mark; his insights into the business after such a brief meeting were pretty impressive! Growth Client March 2015

Mark has a great talent for cutting through complexity - getting straight to "cause and effect". He sees the bigger picture clearly but also is exceptionally good at all those fiddly details you miss when you're too close to your own business. A short meeting with him helped give me clarity about a matter that had been challenging me for a while. Coaching Client October 2014



An innovative approach to Change Enablement

Most change programmes fail.[1]   But what is worse is that over the last 25 years they have failed for the same reasons over and over again

·      Front line staff do not understand why or how to do things differently

·     Managers struggle to set and communicate the right vision and culture

·     Programmes focus on change mechanics, but fail to change behaviour

Yet perhaps counter-intuitively, the few great companies with a sustainable growth trajectory do not do change programs at all. HBR[2] shows us that these companies:

·       have stable cultures,

·       that continuously innovate

For these high performing organisations change is not a program, but a way of life. Increasingly this is what our clients are asking for – they don’t want a change program done to them, they want the capability to be agile for themselves.  So we are offering exactly that.   Based on a study of over 50 successful change programs ranging from technology introduction and Lean based efficiency projects, through out-sourcing to major restructuring programs, our consultants know and can share what really works.

Introducing Integrated Capability Enablement

Our approach is integrated and multifaceted - really focusing on enabling and empowering senior leadership through to frontline staff.  The program takes the Senior Leadership’s need, helps them structure it into an actionable future vision and communicate it.  It then enables the frontline staff to analyze the best option to deliver the vision and then implement it embedding the necessary skills through practice along the way. The key benefits of this approach are:

·       Our integrated approach bridges the divides that so often exist between leadership and frontline staff and between technical and operations people overcoming much of the resistance that often hinders change

·       Our flexible multi-disciplinary team provides specialist skills tailored to your every need and because our people have been in your shoes they know what works from practical experience not just a method.

·       Rather than doing change to you, our ILM[3] Quality Assured programs are carefully conceived to enable your staff right from top to bottom to conceive plan and deliver your vision under our guidance and coaching.  Because your team owns the journey, they buy into it and can do it again.

[1] Source:  McKinsey & Company 2008, HBR April 95

[2] Source:  HBR Jan 2012 How Growth outliers do it

[3] Programs endorsed by Institute of Leadership and Management:  Senior Leadership enablement, Delivering continuous quality improvement and Embedding Innovation (Think like an Entrepreneur)

Delivering Innovative Products and Services

In organisations where technology plays a key role in the delivery of the product or service there is often a wide chasm between the technology professionals and those with the best view of the way it will actually be used.  This arises in part because technology has its own language and practices to a far greater extent than most other disciplines and in part because developing a deep insight into what the users actually want is particularly difficult - they often do not know themselves.  In stable markets with significant barriers to entry, the conventional product marketing approach has been to build new products based on market insights and put the majority of the effort into perfecting the sales and marketing of finished products.  Web2.0 coupled with growing global capability, deregulation and a significantly better understanding of the entrepreneurial process have substantially lowered entry barriers in public and private sector markets reducing product life cycles and raising the performance bar.

Our Delivering Innovative Products and Services program enqips frontline staff responsible for developing new products and services using Lean Startup Methodologies.  In particular we will cover:

The rationale behind Lean Startup and how to make it work in your organisation

Practicing the six step Infinity Marketing Model

Applying Customer Discovery techniques to gain real insights into customer / user need

Applying Customer Development techniques to laser-focus sales and marketing resources

Embedding innovation accounting for better customer relationships and targeted products

Note that this program should be run in conjunction with the Change Leaders Program to ensure that the team are properly empowered by the Change Leaders to deliver the change.

Delivering Continuous Quality Improvement

It is often the people at the front line of product or service delivery that have the best insights about where quality improvements can be made.  In their respective teams, customer facing people experience at first hand the joy and frustration of the users of the service, while those working in production or back-office roles live and breathe the various service delivery processes working their way through or round the various queues and bottlenecks.  Because in many organisations front line staff are committed to delivering the best service they can, various shortcuts and workarounds creep into working routines and are rarely properly documented.  But staff at this level rarely have the skills or power to properly design and implement better processes.  When new technology or restructuring cause change, change managers have to choose between those with the skills and those with the insight leading to a blueprint that ends up being unworkable.

Our Continuous Quality Improvement program is designed to enable frontline staff to analyse and deliver change.  It brings together LEAN process skills with change projects skills and in particular includes:

Using Lean techniques and methods to discover and analyse service problems

developing techniques to design and propose improvement projects

practicing the skills and tools  to deliver a change program

implementing feedback and review processes to learn from and build on project outcomes

Note that this program should be run in conjunction with the Change Leaders Program to ensure that the team are properly empowered by the Change Leaders to deliver the change.



Change Leaders Program

Let us face it, most people want to do the best they can. Capable managers can be excellent at operations and in a steady state this is fine, but in a fast-paced / agile environment, the day job is unpredictable.  People react to uncertainty in one of two ways.  Either they refer every new situation up the chain or they try to make a decision for themselves.  Although admirable, the latter approach only works if there is a sensible management framework for decision-making; otherwise the result is well-intentioned anarchy.  Lots of creativity but no progress.

Even a “steady state” is rarely that steady, but in operations environments, as managers monitor performance and implement improvements, they can become so focused on the task in hand that they miss the bigger picture entirely.  Suddenly there is a need to do things differently - competitive threats, a new product launch, restructuring, a significant new customer, technology upgrade etc. Everything that was tuned to perfection is up in the air.  This is highly dislocating and causes a lot of stress.  The worst possible case is that people become so attached to legacy ways of working that a disruptive competitor takes away their market.

Our Change Leaders program is designed for 2 main audiences:

Staff being promoted from a doing role to one of strategic leadership;

Owner-managers whose growth needs require them to step back and take a more strategic view

The outcome is to enable owners and senior managers to lead agile and empowered teams to high performance in an unpredictable world. 


The program is tailored for each client, but typically will include:

Establishing and communicating an actionable vision 

Understanding and overcoming cultural barriers

Creating and leading agile and empowered multi-disciplinary teams

Establishing Governance


The program draws heavily on evidence based practice and academic research into the traits of successful innovators and leaders in change programs and successful practices of leading in uncertain environments.


Banner image © Mark Neild 2013  Dolphin in Bay of islands New Zealand taken shortly before we went swimming with them.